Warranty Information

All of our repairs are done with the care of the customers experience in mind. Equipment replacements and repairs come with a (30) thirty-day warranty on all parts and labor. This means that for thirty days after completion of the turntable repair, our standard warranty is observed (labor and parts covered). Should an issue arise, we will service your equipment and at our option (1) repair or (2) replace faulty hardware/labor at no cost to you. The standard labor rate will apply on repairs and services beyond (30) thirty days.

All City Sound LLC is not responsible for damages or costs that are the result of accidents, misuse, or abuse of your turntable. Modifications or repairs made to your system by anyone other than All City Sound LLC will void your warranty. All City Sound LLC is not responsible for any losses or complications that arise as a result of turntable failure.

What Is Covered:

All City Sound LLC warrants all repairs against defects in material or workmanship under normal use for the applicable warranty period (“Warranty Period”), beginning from the date of original repair completion. If the component becomes defective during the Warranty Period, All City Sound LLC will, at its option and without charge, repair the component with new or reconditioned components or parts, or replace the component with a reconditioned product of the same or functionally equivalent model. See warranty statement above.

What This Warranty Does Not Cover:

This warranty does not cover and shall be void for defects or damages resulting from casualty, accident, transportation, misuse or abuse, liquid, neglect, alterations, service or repair by anyone other than All City Sound LLC, improper installation, operation or maintenance, improper connections with peripherals, or other causes not arising out of defects in materials or workmanship. All City Sound LLC is not responsible for damage to or profit loss of any kind occurring during warranty or other repair service.